Frequently Asked Questions
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What is the delivery time?
Your dispenser is handcrafted in our workshop in Rajasthan, India.
Delivery takes 10 to 15 business days from the date of your order.
A tracking number will be sent to you by email as soon as your order has been shipped.
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Is copper water safe?
Yes. Our dispenser is certified as 99.9% pure copper.
It releases approximately 0.4 mg/L of copper — 5 times below the limit set by the WHO (2 mg/L).
Copper is an essential trace element that your body needs every day.
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How do I care for my dispenser?
Once a week: pour lemon juice and fine salt inside, leave it for 5 minutes,
then rinse with clean water. The dark patina that appears is normal —
it is proof of authentic copper in action. A complete care guide is included with every order.
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What guarantee is offered?
Each dispenser comes with its certificate of authenticity
and is covered by a lifetime guarantee against manufacturing defects.
For any questions, contact our customer service team at
info@theashwell.com — response within 24 hours.
Discover
Copper takes shape,
tradition comes to life
Discover the story held within every Ashwell™
4 Reasons Why the Ashwell™ Dispenser
changes your water — and your health
01
99.9% Pure Solid Copper
No plastic, no stainless steel, no coating. Your water comes into direct contact with certified pure copper — the only material that naturally releases essential ions into your water.
02
Purifies Water in 6–8 Hours
The oligodynamic effect of copper destroys 99.9% of pathogenic bacteria without any chemicals. Fill it in the evening, drink in the morning — naturally purified water, every night.
03
120 Hours of Craftsmanship
Handcrafted by 5th-generation artisans in Rajasthan using the ancestral techniques of Tamra Jal. Each piece is unique — made especially for you.
04
A Heritage to Pass On
Copper does not degrade, it gets better with time. Unlike plastic or stainless steel, your dispenser can be passed down from generation to generation — lifetime guarantee.
VERIFIED REVIEWS
What they say about the
Ashwell™ Dispenser
4.8
Based on +773 Reviews
Sort by:
May 12, 2026
An object of rare beauty. I placed it on my dining table and everyone asks me where it comes from. Beyond the aesthetics, my digestion has genuinely changed in 3 weeks.
May 8, 2026
I waited 18 days for this dispenser — the quality of the copper is incomparable. The included certificate reassured me. An investment for life.
May 2, 2026
I have practised Ayurveda for years. This is the first dispenser truly faithful to the Tamra Jal tradition. The water has that light mineral taste that proves the authenticity of the copper.
April 28, 2026
A gift for my mother's 60th birthday. She couldn't believe it. The packaging is carefully presented, the dispenser is heavy and solid — you immediately feel the quality.
April 20, 2026
My chronic bloating has noticeably decreased since I started using this dispenser. Subtle but real. The doctor noted an improvement in my inflammatory markers.
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With Ashwell
Real moments. Real People. Real wellness.
